A leading communications and technology provider, WMX Global specialises in providing toll free numbers, also known as ITFN, to international businesses. We supply toll free numbers in more than 100 countries and over 7,500 cities. Working exclusively with Tier 1 operators across the globe, we have established a vast network of resilient international carriers.
With a wealth of experience in international telecommunications, WMX Global is well-placed to offer recommendations about your international numbering strategy. We will listen to your requirements and offer solutions designed to reduce costs, increase efficiency and maximise productivity.
More Calls. Increased ROI. Global Reach.
More calls mean more business. Because international toll free numbers are free to call for your customers, businesses that have them are likely to see an increase in the number of calls received. This is particularly true for companies targeting customers overseas, since international numbers can be associated with long hold times, faceless multinationals and large phone bills.
Toll free numbers are a marker of trust. Taking a toll free number tells consumers that your company is authentic and reliable.
For companies looking to attract more customers, an international Freephone number will increase calls, improve conversion rates and boost ROI.
WMX can provide your business with a universal toll free number (UIFN), a single Freephone number that can be used across multiple countries. This Freephone number can be called globally and will forward to your business wherever that may be located.
You are allocated a unique number that is the same in the 40 countries that support UIFN activation, this number is +800 followed by 8 digits. A UIFN number can be called free from a landline phone, and some mobile networks, within the countries you activate.
WMX have highly experienced experts who can provide you with the best UIFN solution to meet your business needs, and discuss what numbering type is the best for your requirements.
When you choose a toll free numbering solution with WMX Global, you will get access to a range of advanced tech features and first-class customer support.
Analyse calls daily, weekly or monthly, and make real-time changes that ensure effective resource utilisation. Get voicemail messages sent as WAV files to a designated email address. Create a tailored IVR solution in more than 170 languages. Set up regular automated testing to ensure your calls remain clear, delay-free and without background noise. And use real-time call rerouting to redirect calls to wherever you need them to go.
Our team has decades of experience in telecoms, data, hosting and everything in between. You will be allocated one of our award-winning, dedicated account managers and provided with details for other named contacts in service and support so that you have direct access to key team members.
Increase business efficiency with our Call Management Reporting Package. This allows you to analyse calls daily, weekly or monthly, and to make real-time changes that ensure effective resource utilisation.
Never miss a customer enquiry. You will be sent all voicemail messages to a designated email address. Messages are sent as WAV files and can be played back and deleted when required.
Gather more data by asking callers to leave relevant details. Based on your requirements, callers are asked to give information – name, age, phone number, etc. – which can then be gathered by your team when required. Data is completely secured using a pin code and account number.
Designed to increase efficiency and maximise each of your employees’ time, our tailored IVR solutions direct callers to the most appropriate agent. Available in 170 languages, we will design a custom IVR solution that works for you.
Reduce business downtime in a crisis. Whether it’s a flood, heavy snow, a fire or something else, real-time call rerouting allows you to continue operating effectively and to pick up incoming calls elsewhere.
Poor call quality hurts businesses. Good call quality helps them grow. Using regular automated testing, you can rest assured that your calls remain clear, delay-free and without background noise.
Manual testing safeguards call quality by regularly assessing human-made calls. Dialled from a landline and a mobile, we will monitor call quality and issue a full report detailing call quality data.
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Email Address: [email protected]
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