A leading communications and technology provider, WMX Global specialises in providing toll free numbers, also known as ITFN, to international businesses. We supply toll free numbers in more than 100 countries and over 7,500 cities. Working exclusively with Tier 1 operators across the globe, we have established a vast network of resilient international carriers.
With a wealth of experience in international telecommunications, WMX Global is well-placed to offer recommendations about your international numbering strategy. We will listen to your requirements and offer solutions designed to reduce costs, increase efficiency and maximise productivity.
Benefits of Toll Free Numbers
More Calls. Increased ROI. Global Reach.
More calls mean more business. Because international toll free numbers are free to call for your customers, businesses that have them are likely to see an increase in the number of calls received. This is particularly true for companies targeting customers overseas, since international numbers can be associated with long hold times, faceless multinationals and large phone bills.
Toll free numbers are a marker of trust. Taking a toll free number tells consumers that your company is authentic and reliable.
For companies looking to attract more customers, an international Freephone number will increase calls, improve conversion rates and boost ROI.
Universal Toll Free Numbers (UIFN)
WMX can provide your business with a universal toll free number (UIFN), a single Freephone number that can be used across multiple countries. This Freephone number can be called globally and will forward to your business wherever that may be located.
You are allocated a unique number that is the same in the 40 countries that support UIFN activation, this number is +800 followed by 8 digits. A UIFN number can be called free from a landline phone, and some mobile networks, within the countries you activate.
WMX have highly experienced experts who can provide you with the best UIFN solution to meet your business needs, and discuss what numbering type is the best for your requirements.
When you choose a toll free numbering solution with WMX Global, you will get access to a range of advanced tech features and first-class customer support.
Analyse calls daily, weekly or monthly, and make real-time changes that ensure effective resource utilisation. Get voicemail messages sent as WAV files to a designated email address. Create a tailored IVR solution in more than 170 languages. Set up regular automated testing to ensure your calls remain clear, delay-free and without background noise. And use real-time call rerouting to redirect calls to wherever you need them to go.
Our team has decades of experience in telecoms, data, hosting and everything in between. You will be allocated one of our award-winning, dedicated account managers and provided with details for other named contacts in service and support so that you have direct access to key team members.
Other Global Solutions
Enhance your existing ISDN infrastructure or fully migrate away from costly, fixed architecture to virtual, scalable services.
Increase business efficiency with our Call Management Reporting Package. This allows you to analyse calls daily, weekly or monthly, and to make real-time changes that ensure effective resource utilisation.
Voicemail to Email
Never miss a customer enquiry. You will be sent all voicemail messages to a designated email address. Messages are sent as WAV files and can be played back and deleted when required.
Network Data Capture
Gather more data by asking callers to leave relevant details. Based on your requirements, callers are asked to give information – name, age, phone number, etc. – which can then be gathered by your team when required. Data is completely secured using a pin code and account number.
Bespoke Interactive Voice Response (IVR)
Designed to increase efficiency and maximise each of your employees’ time, our tailored IVR solutions direct callers to the most appropriate agent. Available in 170 languages, we will design a custom IVR solution that works for you.
Disaster Recovery (DR)
Reduce business downtime in a crisis. Whether it’s a flood, heavy snow, a fire or something else, real-time call rerouting allows you to continue operating effectively and to pick up incoming calls elsewhere.
Automated International Testing
Poor call quality hurts businesses. Good call quality helps them grow. Using regular automated testing, you can rest assured that your calls remain clear, delay-free and without background noise.
Manual International Test
Manual testing safeguards call quality by regularly assessing human-made calls. Dialled from a landline and a mobile, we will monitor call quality and issue a full report detailing call quality data.
Why Choose WMX Global
Whether you need to reach new customers or connect new offices, we’ll get you there.
Our products and services reach over 145 countries and over 7,500 cities around the world. Businesses across the globe benefit from the products and services our network supports.
One global provider, one currency, one bill.
For many of our customers we are a single, dedicated supplier of data, voice and managed services for their entire business. You get to deal with one contact at one business and pay a bill in a currency you understand.
Dedicated Account Management
All WMX customers are allocated a dedicated account manager, responsible for the success of the services we provide to your business. We also provide you with named contacts in service and support so you have direct access to key team members with knowledge of your business and the services and support you require.
Diverse and Resilient Network
We own and operate a core network which leverages multiple data centres to increase resiliency and reach; we also interconnect with all major tier 1 carriers. Our network operates to the highest industry standards in performance, latency and security.
Technology Consolidation Experts
We help businesses work smarter by connecting and consolidating their global communications infrastructure. Throughout the process we optimise voice and data performance while minimising the total cost of technology ownership.
Complete Suite of Products & Services
We are a full global service enterprise provider offering; cloud, connectivity, managed IT, voice and data centre services to businesses around the world. Whatever your requirements, we make these products work together in order to deliver long term value to your business.
Knowledge and Experience
You are in safe hands. As a team, we have decades of experience in telecoms, data, hosting and everything in between.
Award Winning Support
Our award winning technical support team take pride in helping customers reach a resolution as quickly as possible. All of our engineers are trained to ‘3rd line standards’ meaning technical enquiries are dealt with effectively and efficiently by knowledgeable staff.