WMX Global is a leading and innovative communications and technology provider, having developed relationships with multiple carriers across the globe, WMX has built a vast network for international inbound telephone numbers. The global network for in country local, toll free and universal toll free numbers covers in excess of 145 countries and 7,500 cities.
With considerable experience in the international telecommunications market, WMX is well positioned to advise and offer recommendations regarding your global numbering strategy. In addition, we can assist your business with reducing costs whilst increasing efficiency and delivering a valued proposition.
Also known as international Freephone, this telephone number type offers one of the most effective ways to entice customers to contact your business via a free to call option. WMX Global can supply a virtual Australian toll free number to give the perception that you have a presence in Australia even if you do not.
We have virtual toll free numbers available in well over 100 countries and calls can be answered in Australia or switched to any alternative destination seamlessly using our online call management platform.
WMX Global can also provide your business with a local Australian phone number that can give you an instant presence in many of the cities and towns across Australia including Sydney, Melbourne, Brisbane, Perth, Adelaide and many more.
Our in-country local Australian phone numbers will give the perception that you have a local presence in that particular town or city, even if you do not. Calls can be answered in either Australia or switched to any alternative destination seamlessly using our online call management platform. These numbers are ideal for multilingual/global call centres as well as businesses that want to operate in numerous countries but can’t afford the overhead of setting up multiple/international offices.
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In addition to Australian local and toll free numbers, WMX Global also offer Australia mobile numbers for businesses. An Australian mobile number can provide your business with an instant national presence across Australia.
Unlike a toll free number, an Australian mobile number can be dialled worldwide, meaning your customers are able to reach you wherever they are located globally.
Without any regulatory requirements for mobile numbers, obtaining an Australian mobile number from WMX Global is a quick and easy process.
With an Australia mobile number, your business can benefit from receiving more calls without any restrictions.
WMX can provide your business with a universal toll free number (UIFN), a single Freephone number that can be used across multiple countries. This Freephone number can be called globally and will forward to your business wherever that may be located.
You are allocated a unique number that is the same in the 40 countries that support UIFN activation, this number is +800 followed by 8 digits. A UIFN number can be called free from a landline phone, and some mobile networks, within the countries you activate.
WMX have highly experienced experts who can provide you with the best UIFN solution to meet your business needs, and discuss what numbering type is the best for your requirements.
WMX can provide an Online Call Management Reporting Package which allows you to analyse your calls daily, weekly or monthly. As a result you can determine how effectively your business is performing and make relevant changes to utilise your resources efficiently.
Callers ring into a dedicated number and leave the relevant details. The message is converted into a WAV file and sent to a designated email address. The message can be played back and then deleted when required.
Callers ring into a dedicated number and leave the relevant details. They can be prompted to leave specific information based on the (customer) requirements, e.g. name, age, phone number, etc. Your staff could then dial in to listen to the messages when convenient by using a simple pin code and account number access.
WMX provide a tailored IVR service based on a bespoke routing call flow that is individual to your requirements and is a combination of placing different call modules into the IVR call flow. For any tailored IVR service, WMX experts would draw up a specific design with you based on your requirements and provide your business with a call routing call flow to meet those requirements.
Automated in country testing available (this is a call from a landline– testing from mobiles is not available via this version). A single call is placed to the number and the call is recorded. Copy of the recoding can be sent to the end user.
A live call from within the country; this delivers a real call from a human and is dialled from a landline and mobile in country. This service is available in most countries. Time to deliver the test call is between 48 hours and 3 days. A full report is issued to the customer regarding the call and quality of the call. Can be arranged at a specific time each month or as a one off.
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